2601 Gentilly Boulevard
New Orleans, Louisiana 70122
*****We will update this webpage continuously as more information about COVID-19 becomes available. Please reference this page periodically for any questions you may have. Students, faculty and staff will receive email and text message alerts as updates are made.*****
From the Office of Research and Sponsored Programs
Updates for students regarding housing and meal adjustments, the CARES Act, summer/fall registration, fall award letters and alternative grading policy results.
Dear Dillard Community,
Both Governor Edwards and Mayor Cantrell have put in place restrictions to respond to the high number of cases per capita in Louisiana. In spite of our best efforts, COVID-19 is still a real threat to our community. There have been numerous confirmed COVID-19 cases in our surrounding area, including one this week in the Dillard staff community. While we have been preparing for this continued spread and have anticipated it touching members of our community, it can also be upsetting. We want you all to know Dillard has specific steps in place to respond to confirmed cases among our students, faculty or staff.
When there is a confirmed case of COVID-19 among the members of our Dillard Community, we are following the recommended Center for Disease Control (CDC) and Orleans Parish public health protocols. It falls upon Orleans Parish health officials to complete a “contact investigation” to determine if the impacted staff member may have had close contact with others in Orleans Parish while symptomatic. The CDC defines “close contact” as being within approximately 6 feet of a person with a COVID-19 infection for a minimum period of 10 minutes or longer.
While we pray for the quick recovery of the individual who tested positive, we must also protect the individual's privacy to the extent possible under the circumstances. Dillard University will not and cannot identify any individual patient, nor will we provide information that could compromise their confidentiality. In addition to being both law and policy, it is also a matter of personal safety as we wish to avoid any individual becoming a target of threats or harassment should the information become public.
At some point, state and/or city health care officials may determine it necessary to inform those who have been in close contact with the individual during the period when they might have been contagious. This is the first step in a “contact tracing” process that may then identify additional people who might have been in close contact with the individual. These people are also contacted directly. Health professionals are providing guidance to those who have been in contact with individuals who have tested positive for COVID-19, based on the latest guidance from the CDC and Orleans Parish public health officials.
The quickly changing nature of the situation and the distributed nature of our community also mean that we cannot provide continuously updated numbers of cases. We will be providing updates on University policies, impacts on University operations, and steps you should take to protect your health and that of the people around you. Your health and safety continue to be
essential concerns for the University.
Be safe and be healthy,
Walter M. Kimbrough, Ph.D.
Corey J. Hebert, M.D.
Chief Medical Officer
2601 Gentilly Boulevard
New Orleans, Louisiana 70122
Dear Dillard Parents,
As we learn more about the severity of COVID-19, the University is working diligently to adjust to this unprecedented situation. We are moving as quickly as we can to ensure the safety of the students, so please take note of the following measures that we are asking students take:
The wellbeing of our students is very important to us, so the University is taking steps to care for any students may be in need of assistance. If you have questions, feel free to contact Dr. Yolanda Page, vice president of Academic Affairs at firstname.lastname@example.org.
As previously communicated, Dillard University has begun online instruction.
The University is continuing operations.
Q: If I choose to go home, am I able to receive my remaining federal work study (FWS) funds for the spring 2020 term? Updated response as of March 23rd.
A: The University has received clarity from the Department of Education to its previously received instructions regarding the FWS program during COVID-19. FWS students, please check your DU email account for additional information that will be sent no later than Wednesday, March 25th.
Q: Will there be any concessions regarding my academic scholarship?
A: No. Given that learning and teaching will still take place students will still be expected to meet all requirements for the renewal of their academic scholarship to include hours earned and the required cumulative GPA.
Q: I am currently on SAP warning or probation for my financial aid. I don’t think my grades will be sufficient because I am returning home and I can’t study at home. Will the financial aid office be lenient on me and take that into consideration?
A: While we understand that this is uncharted territory for us all, we still are required to maintain the integrity of the federal, state and institutional programs. Student SAP appeals if warranted will be handled on a case by case situation as normal. Extenuating circumstances will be reviewed individually and will follow the same guidelines as before. Therefore, indicating that COVID-19 (or anything related to COVID-19) is a reason that you were not successful will not be an acceptable excuse for continued financial aid eligibility.
Q: What happens to the unused portion of my FWS award?
A: Just like with any other semester, if a student does not earn his/her award, the money at the end of the year is reallocated for the summer session to other eligible students.
Q: My FWS assignment is off-campus. How does this impact me? Can I still go to work?
A: Any student assigned to an approved off-campus site must adhere to the protocol of that location. If a location is closing or is limiting visitors, the student/supervisor should notify Ms. Lockett immediately. Accommodations will be attempted, but are not guaranteed.
Q: If I become ill while at my FWS job, what should I do? Will I still get paid?
A: If any employee (student or otherwise) becomes ill while at work, they should inform their supervisor, clock out and return home. Like in any other situation, you will get paid for the time you worked.
Q: When will new advisors be assigned to first year students?
A: The University College team has already begun this process. Everyone will have assigned advisors by Friday, March 13th.
Q: How are we going to meet with our advisors in order to register for classes if we are at home?
A: Advisors will advise students virtually. Students will be able to schedule appointments for virtual meetings. Students may also be advised via telephone, Canvas or email. Students will receive instructions on how to schedule appointments with their advisors. In addition, all faculty members will be on campus during normal class times and during their posted office hours.
Q: Will Convocation be online and will it be available to everyone?
A: Yes, Convocation will move to an online format and all students enrolled in Convocation this semester should see the course in Canvas. If the course does not appear, students should email email@example.com to be added to the Canvas class. Students will be required to complete the online assignments by the deadline in order to receive attendance credit for that week. The requirement to pass Convocation will be no more than 3 unexcused absences.
Q: If we leave campus before March 23rd, will we be marked absent for class?
A: Yes, you will be marked absent for class because classes are not officially transitioning to online until March 23rd. Faculty will take attendance in class as usual until the official date to move to online courses.
Q: How will students be able to get their certificates for Honors Convocation?
A: The certificates will be distributed from the University College office. Specific details regarding Honors Convocation will be sent to the University community.
Tuition, Room and Board
Q: Are students being kicked out of the residence halls?
A: Absolutely not. During this time, University services and offices, including residential halls and dining services remain open and available. Students have the option to leave but are more than welcomed to stay. As such, there will be no adjustments to student accounts for room and meal plans.
Q: Will tuition and fees be adjusted?
A: No. Instruction will continue through the end of the year. In addition, if a student elects to officially withdraw from the University, the normal Return to Title IV (R2T4) policy will be implemented and the student charges and/or financial aid will be adjusted accordingly. See the R2T4 policy here.
Q: Will there be any adjustments to Dining Services?
A: As always, we are working closely with Sodexo in order to safely provide meals
using industry best practices for sanitization and food safety. With that, Dining
Services will end the self-serve salad and dessert bars, effective immediately. Salad
bar and dessert station will be served or pre-packaged. For areas like the ice cream
machine, Sodexo will sanitize and disinfect common areas more frequently to reduce
any potential contamination. Also, the use of all reusable containers will be discontinued.
Dining Services plans will be adjusted as needed to meet the campus’s needs.
Q: Are athletics events going to be canceled for the remainder of the semester?
A: Dr. Kiki Barnes is still conferring with NAIA to determine the next steps for track and the away games. Basketball and Volleyball spring practices and workouts are suspended until further notice. Follow @GeauxDU on Twitter for updates.
Q: What about student events?
A: Effective Saturday, March 14, 2020, all student engagement and student organization-sponsored events at that are expected to draw crowds larger than 75 people will be postponed until further notice. Smaller events will still need to be registered through Bleu Connect. The Division of Student Success will send more information on campus life events and programs for the remainder of the year.
Who should I call if I experience symptoms?
First, it is important to remember that the symptoms are fever, coughing and shortness of breath. Remember that the Student Health and Wellness Center is available in Student Union 172. The clinic is open Monday-Friday, 8:30 a.m.-12 p.m. and 1-4:30 p.m. Call 504-816-4532 or extension 5310 for the Dillard Police Department. If you are a resident, notify the resident assistant or resident manager.
What is Dillard doing to protect its community?
We are closely monitoring the situation as well as information from the CDC. The TAMS team is in regular contact regarding any possible developments.
Besides the steps outlined, what can members of the Dillard community do to protect themselves?
This is an opportunity to adopt healthy habits! Eat healthy foods such as raw greens, fresh fruit and drink lots of water. At the same time, reduce your intake of processed and greasy foods as well as drinks that are high in sugar. Also, go for regular walks, exercise and avoid stress as much as possible as stress compromises the body’s immune system.
The CDC has imposed travel restrictions. Are there any travel restrictions imposed by the university?
The University's travel restrictions are aligned with the CDC and the World Health Organization. However, the University is also restricting students, faculty and staff from University-affiliated travel to U.S. locations where a state of emergency has been declared related to COVID-19. To date, California and Washington state have declared emergencies-with more expected in the coming days. Even if you are traveling to other areas within the U.S., we urge you to follow the steps for prevention and to make sure that you are able to contact your healthcare provider or someone close to you in case you experience cold, flu or coronavirus symptoms.
What if Dillard gets a confirmed COVID-19 case?
The University has emergency protocols in place that apply to this type of situation. We will also follow CDC protocols.
Like you, we have been closely following the developments of the coronavirus disease (COVID-19). It has been the University’s goal to ensure that we pass along helpful, relevant information while determining the best way to continue the safe operation of the campus. After monitoring information from the State of Louisiana and the Center for Disease Control (CDC) as well as consulting with our friends in the local higher education community, the University has determined that it will move to an online format for all courses effective from March 18, 2020 until further notice.
There are several things to note:
University services and offices, including residential halls and dining services, will still be available.
Students will have the option to leave campus for the remainder of the semester as they will have the ability to access their courses remotely through the Canvas platform. Students who do not have the technology resources to access Canvas at home will be able to use the computer labs on campus.
Faculty and staff will be asked to report for work as both current and prospective students will still seek to access services. University employees should contact their supervisors about the specific implications for their positions during this period. Specific information for eligible Federal Work Study students will be sent to each student via (DU email) and supervisor, with detailed instructions regarding the remainder of the semester.
In the coming days, students and faculty will receive direct communication from Academic Affairs about their courses and the timeline for the transition. Honors Convocation, which was scheduled for March 24, has been postponed. Please note that the remaining 2019-2020 calendar and its deadlines will still be observed. Also, as we always note at Dillard, social media is a powerful tool. With that being said, please be aware of any rumors and speculation on social media. To ensure that you have the facts, monitor the University's official communications channels as we will post updates on the disease as it relates to the University community.
As you know, there are COVID-19 cases in the Greater New Orleans area, none of which are related to Dillard. To that end, we strongly reiterate the importance of practicing healthy hygiene to reduce your chances of contracting the coronavirus just as you would practice flu prevention:
Wash your hands often with soap and water for at least 20 seconds, especially after using the restroom, blowing your nose, coughing or sneezing. Also, wash your hands before eating. Click here for the CDC’s best practices for hand-washing.
Avoid touching your eyes, nose or mouth.
If you do not have immediate access to soap and water, use an alcohol-based sanitizer with at least 60% alcohol.
Cover your cough or sneeze with a tissue, then throw the tissue away.
If you do not have tissue available and are forced to use either a handkerchief or other type of cloth to blow your nose, either throw it away or wash it immediately. Keeping a moist piece of fabric means keeping contaminated fabric.
Avoid close contact with people who are sick.
Clean and disinfect areas frequently using a spray or wipes.
We encourage you to keep up with COVID-19 updates via the CDC.
We are a resilient community in a resilient city, so we are confident that, together, we will all pull through this uncertain time. Take care of each other.
Dear Dillard Community,
As updates continue about the coronavirus (COVID-19), our chief medical officer, Dr. Corey Hebert, and the Threat Assessment Management System (TAMS) team are monitoring any threats that the virus may pose to the Dillard community. As testing begins across the country, we urge you to monitor both the Louisiana Department of Health and Center for Disease Control’s (CDC) websites. We also urge everyone in the University community to sign up for the e2Campus emergency alerts. If you have already done so, log on to make sure your contact information is updated.
The first step that we have taken to protect the Dillard community is to post signs around campus reminding us of the importance of prevention. Practice the same preventative measures as you would to ward off the flu.
o Avoid touching your eyes, nose or mouth.
o If you do not have immediate access to soap and water, use an alcohol-based sanitizer with at least 60% alcohol.
o The CDC does not recommend that people without symptoms wear facemasks.
o Keep in mind that facemasks are important tools for healthcare workers and people who are taking care of those in close settings such as homes or health care facilities.
o Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipes.
There are three COVID-19 symptoms that may appear 2 to 14 days after exposure:
If you experience these three symptoms, please contact your healthcare professional, especially if you came in contact with someone who is known to have COVID-19 or if you have traveled to one of the countries under the CDC travel advisory (China, Iran, Italy, South Korea or Japan).
How COVID-19 Spreads
The healthcare community is still learning about how COVID-19 spreads. Note that coronavirus is not a “new” illness, but coronavirus disease 2019 (COVID-19) is a new strain that is being studied. Here are some of the latest updates from the CDC:
For more detailed information from the CDC, click here.
If you have the symptoms associated with COVID-19 or the virus that causes COVID-19, follow these steps:
o Public areas
o Public transportation
o Ridesharing services or taxis
o If you have a medical emergency and call 911, notify the dispatch personnel that you have COVID-19 symptoms or that you have been evaluated for the virus.
Seek prompt medical attention if your symptoms worsen, such as having difficulty breathing. Before seeking care, call your healthcare provider and tell them that you have, or are being evaluated for, COVID-19. Put on a facemask before you enter the facility to help the healthcare provider’s office prevent the spread of the virus. Ask your healthcare provider to call the local or state health department. Persons who are placed under active monitoring or facilitated self-monitoring should follow the instructions provided by their local health department or occupational health professionals, as appropriate.
2601 Gentilly Boulevard
New Orleans, Louisiana 70122