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Dear Dillard Community,


As updates continue about the coronavirus (COVID-19), our chief medical officer, Dr. Corey Hebert, and the Threat Assessment Management System (TAMS) team are monitoring any threats that the virus may pose to the Dillard community. As testing begins across the country, we urge you to monitor both the Louisiana Department of Health and Center for Disease Control’s (CDC) websites. We also urge everyone in the University community to sign up for the e2Campus emergency alerts. If you have already done so, log on to make sure your contact information is updated.


The first step that we have taken to protect the Dillard community is to post signs around campus reminding us of the importance of prevention. Practice the same preventative measures as you would to ward off the flu. 


o    Avoid touching your eyes, nose or mouth.

o    If you do not have immediate access to soap and water, use an alcohol-based sanitizer with at least 60% alcohol.

  • Cover your cough or sneeze with a tissue, then throw the tissue away. 
  • If you do not have tissue available and are forced to use either a handkerchief or other type of cloth to blow your nose, either throw it away or wash it immediately. Keeping a moist piece of fabric means keeping contaminated fabric.  
  • Avoid close contact with people who are sick.
  • Many people have either purchased or are looking to purchase facemasks. The CDC recommends that only people infected with coronavirus wear facemasks to prevent the spread of the disease. 

o    The CDC does not recommend that people without symptoms wear facemasks.

o    Keep in mind that facemasks are important tools for healthcare workers and people who are taking care of those in close settings such as homes or health care facilities.

o    Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipes.




There are three COVID-19 symptoms that may appear 2 to 14 days after exposure:


  • Fever
  • Cough
  • Shortness of breath


If you experience these three symptoms, please contact your healthcare professional, especially if you came in contact with someone who is known to have COVID-19 or if you have traveled to one of the countries under the CDC travel advisory (China, Iran, Italy, South Korea or Japan).


How COVID-19 Spreads


The healthcare community is still learning about how COVID-19 spreads. Note that coronavirus is not a “new” illness, but coronavirus disease 2019 (COVID-19) is a new strain that is being studied. Here are some of the latest updates from the CDC:


  • The virus is thought to spread mainly from person to person within 6 feet.
  • Infection spreads through respiratory droplets when an infected person coughs or sneezes. These droplets can land in people’s mouths or noses or they can be inhaled.
  • People can also get infected by coming in contact with surfaces that have the virus on them and then touching their own mouths, noses or eyes. The CDC does not believe that this is the main mode of transmission, however.
  • While coronavirus is contagious, it is thought to be most contagious when people’s symptoms are more significant.


For more detailed information from the CDC, click here.




If you have the symptoms associated with COVID-19 or the virus that causes COVID-19, follow these steps:


  • If you are sick, especially if you display the coronavirus symptoms, please stay home except if you are going to visit a doctor or healthcare facility. Be mindful of the following areas where illness can easily be spread:

o    School

o    Work

o    Public areas

o    Public transportation

o    Ridesharing services or taxis

  • If you schedule a medical appointment, call the healthcare provider to alert them that you have or may have COVID-19. This will allow the healthcare provider an opportunity to take steps to prevent the spread of infection at their facility.
  • If you have a medical emergency and call 911, notify the dispatch personnel that you have COVID-19 symptoms or that you have been evaluated for the virus.
  • Clean all “high-touch” surfaces daily such as tabletops, doorknobs, restroom fixtures and surfaces, phones, keyboards, bedside tables, etc. 
  • Avoid sharing personal items such as drinkware, eating utensils, dishes, towels and other types of clothing, bedding, etc. Wash all items thoroughly.
  • Separate yourself from pets or other animals. While there have been no reports of animals getting infected with COVID-19, the CDC still recommends that people with COVID-19 limit contact with animals until the healthcare community has more information on the virus.
  • Wear a facemask as mentioned in the prevention steps.


Seek prompt medical attention if your symptoms worsen, such as having difficulty breathing. Before seeking care, call your healthcare provider and tell them that you have, or are being evaluated for, COVID-19. Put on a facemask before you enter the facility to help the healthcare provider’s office prevent the spread of the virus. Ask your healthcare provider to call the local or state health department. Persons who are placed under active monitoring or facilitated self-monitoring should follow the instructions provided by their local health department or occupational health professionals, as appropriate.


FAQs About Dillard’s Response


Who should I call if I experience symptoms?

First, it is important to remember that the symptoms are fever, coughing and shortness of breath. Remember that the Student Health and Wellness Center is available in Student Union 172. The clinic is open Monday-Friday, 8:30 a.m.-12 p.m. and 1-4:30 p.m. Call 504-816-4532 or extension 5310 for the Dillard Police Department. If you are a resident, notify the resident assistant or resident manager.


What is Dillard doing to protect its community?

We are closely monitoring the situation as well as information from the CDC. The TAMS team is in regular contact regarding any possible developments.


Besides the steps outlined, what can members of the Dillard community do to protect themselves?

This is an opportunity to adopt healthy habits! Eat healthy foods such as raw greens, fresh fruit and drink lots of water. At the same time, reduce your intake of processed and greasy foods as well as drinks that are high in sugar. Also, go for regular walks, exercise and avoid stress as much as possible as stress compromises the body’s immune system.


The CDC has imposed travel restrictions. Are there any travel restrictions imposed by the University?

The University's travel restrictions are aligned with the CDC and the World Health Organization. However, the University is also restricting students, faculty and staff from University-affiliated travel to U.S. locations where a state of emergency has been declared related to COVID-19. To date, California and Washington state have declared emergencies-with more expected in the coming days. Even if you are traveling to other areas within the U.S., we urge you to follow the steps for prevention and to make sure that you are able to contact your healthcare provider or someone close to you in case you experience cold, flu or coronavirus symptoms.


What if Dillard gets a confirmed COVID-19 case?

The University has emergency protocols in place that apply to this type of situation. We will also follow CDC protocols. 


If I develop the COVID-19 symptoms, should I stay home from work or classes?

Yes. The symptoms related to COVID-19 are similar to those of the flu and cold, both of which are prevalent during this time of year. If you have a fever or any other cold or flu symptoms, you should not report to work or attend classes. If you are faculty or staff, communicate with your supervisor.


If you have recently traveled to or from a country where COVID-19 travel advisories are in place, or if you have been around people who have been in a country under the travel advisory, then you should contact the Student Health and Wellness Center or your healthcare provider for a medical screening.


Where can I get the most current information on this situation?






2601 Gentilly Boulevard
New Orleans, Louisiana 70122

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