Quality Enhancement Plan
The Quality Enhancement Plan (QEP) is an integral component of the reaffirmation of
accreditation process, is derived from an institution’s ongoing comprehensive planning
and evaluation processes, and focuses on an issue that the institution considers important
to improving student learning outcomes and/or student success.
Dillard University has chosen oral communication skills as our QEP topic:
Dillard University’s QEP goal is to foster an institutional environment that prepares
students to be effective and competitive oral communicators in a diverse, global,
and technologically advanced society.
Effective and competitive oral communication is clear, tactful and relevant; it is
informative and concise; it is used to build relationships and to enhance productivity
To achieve this overarching goal, Dillard intends to develop students’ oral communication
skills to become effective and appropriate communicators in all situations. Key student
learning outcomes (SLOs) identified for the QEP include:
1) Students will demonstrate effective oral communication competency during academic
advising by articulating their academic goals and asking appropriate questions to
gain an understanding of their requirements for academic progress.
2) Students will demonstrate effective discipline-specific oral communication during
selected upper-level courses in their major.
3) Students engaged with co-curricular activities that connect with coursework or
enhance skills necessary for successful entry into the workforce (undergraduate research,
mock trial, student leadership, athletics) will demonstrate effective oral communication
through the delivery of well-organized, fitting, and meaningful speech appropriate
to the setting and audience.
For more information about the QEP, please see the following documents:
Jacques J. Detiege