Your MOBILE ID
The Dillard Mobile ID is available to all enrolled students and current employees. Tap your iPhone, Apple Watch, Samsung Galaxy, or other eligible Android phones at readers across campus to conveniently use your Dillard Mobile ID. Your Dillard Mobile ID acts just like your physical card and now you can add it to your preferred digital wallet.
Getting StartedMinimal set up is required to use your Dillard Mobile ID. Most users can begin using their Dillard Mobile ID on their phone in minutes.
Your Dillard University ID Card…now available in Apple Wallet, Google Wallet, and Samsung Wallet!
The Dillard Mobile ID is available to all enrolled students and current employees. Tap your iPhone, Apple Watch, Samsung Galaxy, or other eligible Android phones at readers across campus to conveniently use your Dillard Mobile ID. Your Dillard Mobile ID acts just like your physical card and now you can add it to your preferred digital wallet.
Once you have received your Dillard University email address and password, please submit your photo to be displayed on your Dillard Mobile ID:
Name information on the Dillard Mobile ID comes to us from the university’s core business systems and needs to be updated there. Students should contact the Registrar’s Office. Faculty and staff should contact their HR representative to request updates. Once changes are completed, the updates will sync to the Dillard Mobile ID on your phone within 48 hours.
A negative balance can occur if you make a transaction when a retail device is offline. When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.
Return to the location of the sale and ask the store to issue a credit card refund, then process the transaction against your Dillard Mobile ID.
As with your physical ID card, your Dillard Mobile ID will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at Dillard University, your credential will stay active and update accordingly.
Contact the Dillard Mobile ID Office at: idphoto@dillard.edu or (504) 816-4531.
We recommend you retain your physical Dillard Mobile ID in a secure location as a back-up should you lose a device.
Yes, your physical Dillard Mobile ID will continue to function after you have added your Dillard Mobile ID to your device. Remember, the Mobile ID is a privilege and benefit of being part of the Dillard University community. Anyone found to be misusing their physical card or Mobile ID will be subject to the applicable Code of Conduct or HR policies regarding fraud and/or misconduct.
Yes, you will need to install the updated version of the Transact eAccounts mobile app.
On your device, visit the App Store or Google Play Store and search Transact eAccounts. The store will prompt you to install any required updates.
Confirm your device is not in Airplane Mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between Transact eAccounts and your device. The Transact eAccounts app will display the most current information.
To reactivate a found device that was suspended, perform the following steps:
In the Transact eAccounts App:
In the Transact eAccounts Web Version:
To access the full User Guide & FAQs for each of the available digital wallets, please use the links below:
Complete the form below and provide as many details as you can. The OCM photography team will notify you by email when your request has been received along with the timeline to expect your update. ALLOW 2 WEEKS MINIMUM FOR UPDATES. (PLEASE, NO LAST-MINUTE REQUESTS.) Some requests require more time. For upcoming events, please include the event name, date, time, location along with a description of the event. THIS FORM IS FOR INTERNAL USE ONLY.
Please allow 2 weeks for your request to be completed. We will reach out regarding updates.