Information Technology
& Telecommunications

ITT Support

Information Technology & Telecommunications
2601 Gentilly Boulevard
New Orleans Louisiana 70122

Ph. (504)816-4357

ITT Help Desk Hours:
M-F 8 a.m. – 4:30 p.m.

Office of Information Technology & Telecommunications

The Office of Information Technology & Telecommunications provides a broad range of computing and communication services to the faculty, staff and students of Dillard University. ITT is divided into four main areas of service:  Academic Computing, Network Support, Administrative Computing, and Telecommunications.

Our main objectives are:

  • To provide accurate responses to questions, problems, or enhancements.
  • To proactively identify problems and communicate any solutions or workarounds to the user.
  • To execute proper escalation procedures and provide status reports to users.
  • To work with the ITT Telecommunications, Network, Helpdesk, and Administrative teams to resolve user issues.
  • To maintain a call history for each user and department.
  • To build a knowledgebase of common problems and solutions.
  • To create and maintain a professional and responsive relationship with our users and other IT organizations

Network Services

Campus internet and intranet systems, Jenzabar access and virtual meeting platforms

ITT Team

Meet the University's dedicated information techology and telecommunications staff

Campus Email

Dillard University campus email access and usage

Policies & Procedures

Guidelines for the usage of campus technological platforms and tools