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Communications & Marketing
Rosenwald Hall, Suite 215
2601 Gentilly Boulevard
New Orleans Louisiana 70122
Ph: (504) 816.4260
Fx: (504) 816.4327
universityeditor@dillard.edu
Office Hours:
M-F 8 a.m. – 5 p.m.
The accounts on this directory represent divisions, departments and divisions of Dillard University. View our updated social media policy for guidelines to represent the mission and brand of Dillard appropriately. To have your division, department or office’s account included on the directory, contact Geralyn Love in the Office of Communications and Marketing at gglove@dillard.edu. For more information, visit Office of Communications Policies and Procedures
Main University Accounts
Dillard University recognizes that social media platforms like Facebook, Twitter, YouTube, Instagram, TikTok and LinkedIn have become important and influential community communication channels. The purpose of using social media channels on behalf of the University is to support Dillard’s mission, goals, programs and sanctioned efforts, including University news, information, marketing and branding strategies, content and directives. Therefore, when using approved/official Dillard social media channels identified with the University, it is critical that Dillard community members recognize that they are representing Dillard University to the world at all times.
Employees who wish to set up approved/official University social media accounts and speak on behalf of Dillard through social media must receive permission from the head of their respective units prior to setting up the social media account. Once that permission has been granted, contact the Office of Communications and Marketing to discuss issues such as confidentiality, privacy, FERPA, etiquette and best practices in social media management. Per the University’s employee handbook, “Unless use of social media is part of an employee’s regular job duties, employees should refrain from using social media at work. This policy also prohibits the use of Dillard’s email addresses to register on social networks, blogs, or other online tools utilized for personal use.” Upon the launch of approved/official social media account(s), employees must submit their username(s), password(s), and the email address linked to the account to the Office of Communications and Marketing. This will ensure that, when account managers are unable to fulfill their duties, the account can be transitioned to a new manager.
Many social media sites promote commenting and online dialogue, the tone of which is generally informal. Despite its informal tone, all online dialogue is public. Remember that anything you write can and will be viewed by current and future Dillard University community members and constituencies as well as other colleagues and possible future employers. When engaging in dialogue on official University social media sites:
Official University social media accounts may choose to post University-related social media content generated by Dillard community members, including faculty, staff and/or students.
The Dillard University social media accounts represent divisions, departments and divisions of Dillard University. To have your division, department or office’s account included on the directory, contact Geralyn Love in the Office of Communications and Marketing at gglove@dillard.edu.
ARIAN PIERRE
Assistant Director and Social Media Coordinator
apierre@dillard.edu
(504) 816-4753
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