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Communications & Marketing
Rosenwald Hall, Suite 215
2601 Gentilly Boulevard
New Orleans Louisiana 70122

Ph:  (504) 816.4260 
Fx:  (504) 816.4327 
universityeditor@dillard.edu

Office Hours:
M-F 8 a.m. – 5 p.m.

Digital Communications Governance Committee Charter

I. Committee Name

Digital Communications Governance Committee (DCGC)

II. Date of Establishment

January 2026

III. Reporting Line and Authority

The Digital Communications Governance Committee operates under the authority of the Office of Communications and Marketing. The Committee is chaired by the Director of Communications and Marketing and provides institutional oversight of the University’s public-facing digital communications. The Committee is empowered to review, recommend revisions to, and make final determinations regarding the accuracy, consistency, and compliance of digital content published on behalf of the University.

IV. Purpose and Charge

The purpose of the Digital Communications Governance Committee is to ensure institutional control over all public-facing digital content and to support the University’s compliance with accreditation, regulatory, and institutional standards, including those set forth by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).

The Committee is charged with: – Providing oversight of all public-facing digital content to ensure accuracy, clarity, consistency, and alignment with institutional messaging and branding standards. – Ensuring compliance with accreditation requirements, consumer information and disclosure regulations, and applicable institutional policies. – Conducting periodic audits of digital content to identify outdated, inaccurate, or noncompliant information. – Establishing and maintaining review and approval processes for digital content prior to publication. – Requiring correction, revision, or removal of inaccurate or noncompliant content, as appropriate.

V. Scope of Governance

The Committee’s governance responsibilities apply to all official public-facing digital content published on behalf of the University, including but not limited to: – The University website and all official subdomains – Academic program and degree pages – Admissions, tuition, and financial aid information – Policies and procedures published online – Accreditation statements and consumer disclosures – Marketing and promotional content related to academic programs and offerings

Content outside this scope may be reviewed at the discretion of the Committee when accreditation, compliance, or reputational considerations warrant oversight.

VI. Committee Membership

Membership on the Digital Communications Governance Committee is standing by role and includes the following positions or their designees: – Vice President, Institutional Advancement and Strategic Communications – Director, Communications and Marketing (Chair) – Director, Information Technology – Director, Academic and Athletic Compliance – University Provost – Web Content Manager

The Chair may invite additional subject-matter experts to participate in an advisory capacity, as needed.

VII. Review and Audit Process

The Committee conducts a comprehensive audit of public-facing digital content on an annual basis. Additional targeted reviews may be conducted as needed in response to accreditation requirements, policy changes, enrollment cycles, or identified content concerns.

Digital content review and approval are supported through the University’s content management system, Modern Campus. Established workflows for content submission, review, approval, and publishing are utilized to maintain version control and document institutional oversight. As workflows continue to evolve, the Committee will review and refine processes to ensure ongoing effectiveness and compliance.

VIII. Decision-Making and Enforcement

The Committee collaborates with content owners and responsible offices to recommend necessary revisions and corrections. While the Committee emphasizes collaboration and shared accountability, it retains final decision-making authority regarding the approval, revision, or removal of public-facing digital content when accuracy, compliance, or accreditation standards are at issue.

Unresolved content issues may be escalated through the Office of Communications and Marketing to appropriate senior leadership for resolution.

IX. Standards and Documentation

The Committee references and enforces established web standards, style guidelines, and branding requirements to support consistency and clarity across digital platforms. These standards, along with documented audit findings, workflows, and corrective actions, serve as evidence of institutional control and continuous improvement.

X. Use of Charter

This charter is maintained as an official institutional document and serves as supporting documentation for SACSCOC reaffirmation and other accreditation, compliance, and quality assurance purposes.

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