Inter-Library Loan Policy and Procedure

Eligibility: Currently enrolled students and current faculty.

How to register for an account:
First time users must enter their customer information before they can logon to ILLiad.

• From the ILLiad Request System page select the “First Time”  link to take you to a registration page for first time users. (If you have already used ILLiad, please do not logon as a First Time User again Press the button "First Time Users “Click Here” at the bottom of the page. New User Registration Form will appear. Enter as much information as possible.
• Choose a username. We recommend that you not use your social security number as a username.
• Choose a password. Make it something you can remember. Please remember your password is case sensitive.
• After entering your user information, press the button
  “Submit Information” at the bottom of the page.
• If an error has been made, an error message will appear at the top of the page. If necessary, fix the needed fields and “Submit Information”  again.
• Your Main Menu will then appear.
• You should now be able to use ILLiad. When you logon you will need to enter only your username and password ILLiad.

How to make a request: Fill out the request form. (author, title, publication details)

Loan Period:
Loan periods are set by the lending libraries and will be strictly enforced.

Delivery Methods:

BOOKS

Notification
When the requested material arrives, the patron will be notified by e-mail or telephone. Items should be picked up promptly from the library. Failure to pick up requested materials may result in a suspension of interlibrary loan

privileges.

Loan Period
Loan periods are set by the lending libraries and will be strictly enforced.

Renewals
Lending libraries determine if their materials may be renewed. If renewals are permitted by the lending library, you may renew materials through ILLiad within 5 working days of the due date. After requesting a renewal, you will be notified by the ILL staff if the lending library accepted the renewal and the staff will send you the new due date.

Overdue materials will not be renewed.

ARTICLES

Notification
When the requested material arrives, the patron will be notified by e-mail or telephone. Items should be picked up promptly from the library. 

Electronic Delivery
All materials received electronically by the interlibrary loan department will be sent electronically to patrons. Patrons will be able to retrieve their requests from the web through ILLiad by clicking on “View/Download Electronically Delivered Requests.”

Fees:
Fees are set by the lending library.

Every effort will be made to find the item you’re looking for within the state of Louisiana, to keep the cost of deliver down. If your item can’t be found within the state then, we will search outside the state and the price goes up accordingly.

You are responsible for overdue fines and the costs of lost or damaged materials. Not Dillard University.

Return Policy
When returning an Inter Library Loan (ILL) item, you must return it by the due date specified on the loan information, typically attached to the material, and failure to do so may result in fines, suspension of borrowing privileges, or the need to pay for a lost item depending on the lending library's policy; generally, renewals are not permitted on ILL items. 

Wait Times
Electronic delivered items wait time 5 business days.

If your item is found outside the state of Louisiana. In order for Dillard to pay for the delivery to the lending library. We will have to put that library into Jenzabar as a new vendor. So, for this to be executed and pay for the delivery of the item can take up to six weeks.

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